Frequently Asked Questions

This Agreement was last modified on 03rd April 2021

How do I place an order?

  • Select the item you wish to place an order for
  • Add the item to your shopping cart.
  • Click on your shopping cart to proceed to the checkout.
  • Enter your billing & shipping details and any applicable coupon codes.
  • Select your method of payment – credit card details will be entered on the same page while those paying with paypal will be redireceted to the paypal website to complete the order.
  • Woohoo! You’ve successfully placed an order. You will be able to view your order # and order details on the final screen. You’ll also receive an order confirmation e-mail at the e-mail address provided by you at checkout.

How Long Will it Take To Get My Package?

A: The processing time required to get each product ready for dispatch is listed on the respective product page. If you’ve ordered a Ready to Ship item, it will be dispatched within 48 hrs (2 business days). If your order contains multiple items with different processing times, your order will be dispatched only when all products are ready.

Example: You’ve placed an order for three products. The processing time for product A is 48 hrs, product B is 7 days and product C is 21 days. Your order will be dispatched within 21 days. Once your order is dispatched, you will receive your order within 6-10 business days.

How will my order be delivered to me?

We at Afghankochibazar only work with reputed carriers such as UPS, FedEx and DHL. Your order will be dispatched through one of these reputed couriers. You’ll also be receiving a tracking number in your shipment confirmation e-mail so you may also keep track on your order status

How Do I Place an Order?

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Do I Need an Account to Place an Order?

No, you do not need to make an account to shop with us. However, registering an account with us allows for a faster checkout and personalized recommendations catered to your style. You’ll also be able to view the current, real-time status of your order within your Afghankochibazar account and also earn points for every purchase you make with us via our Afghankochibazar Loyalty rewards program, redeemable for discounts and special perks. When checking out as a Guest, we’ll always give you the option to register your account in-case you change your mind.